You have the right to cancel your purchase contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform us, Linen & Quince UG (limited liability), Thomas-Mann-Straße 27, 07743 Jena, by sending a clear statement by email to support@linenquince.com about your decision to accept this contract revoke, inform. You can use the attached sample revocation form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model revocation form or another clear declaration on our website. Please use this revocation form for this purpose. If you make use of this option, we will send you a confirmation of receipt of your revocation by e-mail as soon as possible. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation
If you revoke your contract, we shall reimburse you for all payments we have received from you, including the original delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), within fourteen days from the day on which we received your written revocation. For this repayment, we will use the same means of payment that you used for the original transaction. Under no circumstances will you be charged any fees for this repayment. We are allowed to refuse the refund until we have received the goods back and checked them, which we generally do. We will therefore initiate the refund as soon as we have received the goods back and checked them.
You must return the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract to the return address stated on your delivery note. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You must pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functioning of the goods.